All our prices include VAT but exclude delivery costs.
Postage rates: 2nd Class Signed For delivery £3.32+ VAT = £3.98 (within 3 days); Next Day is £10.40 + VAT = £12.90; Saturday Guarantee £15.48 + VAT = £18.58.
Christmas - returns and exchanges of goods will only be accepted up to 14 days after Christmas Day being the 8th January - after this date a credit note only will be issued.
Last posting dates for 2nd Class Signed for is 19th December and the last day for Special Delivery is Friday 20th December. Any orders received after those dates will be despatched within 5 days and treated as normal orders.
We can normally get orders dispatched within 3 working (Monday - Friday) days, however, we don't guarantee this as Christmas is such a busy time. Please note that we do not post on Saturdays.
Orders are now sent 2nd class Signed For (takes up to 3 days) unless they are large items in which case they will go by a carrier. The carrier will need a signature or your permission to leave somewhere safe. Please give us your phone number - if there is a problem we need to contact you - we have no other interest or use for it.
If you would like your item by the following day please select Next Day in the shipping option section. Please note that the cut off time for this is 12 midday Monday to Friday only - we do not work over the weekends. These are sent via Royal Mail's Special Delivery service and must be signed for. If you do an order on Friday before 12 midday and you want it for Saturday you need to select the Saturday Guarantee option or it will arrive on Monday. You can always phone to make absolutely sure we have received your Next Day order – 01886 853 615.
We can send gifts all over the world and only charge the rates we are charged ourselves.
It has been a labour of love to source the wonderful products that you've seen on this site. Similarly, we want to be sure that Perilla also offers the very best customer service. We want you to be 100% satisfied, not only with your purchases but also with your dealings with us. If you have a problem please let us know.